Andrew Hertz, MD, FAAP

Andrew “Drew” Hertz, MD is a leader in pediatric medicine with over 25 years of experience driving success in multiple aspects of health care. He has the perspective of a physician with private practice, health care executive, population health, alternative payment models, and start-up endeavor experience. His consistent goal is to optimize solutions for patients, physicians, hospitals and child-related community organizations.     

In 2021, after 25 years of progressive leadership positions at University Hospitals Rainbow Babies & Children's Hospital, Dr. Hertz  started Teknion Health Equity.  As result of the COVID Pandemic, health care systems, pediatric networks, and community organizations supporting children need new strategies and associated support to address the ever changing healthcare environment.  Innovative and data driven care delivery is more important than ever.  

Dr. Hertz is a pioneer in pediatric telemedicine and remote patient management. He established the Rainbow Advice Center which is now the largest pediatric nurse triage program in the country providing care to the patients of 2,000 providers in 10 states. He is a national and international speaker and educator on pediatric nurse telephone triage and is the author of Pediatric Nurse Telephone Triage. 

As a founding member and past Chair of the American Academy of Pediatrics Section on Telehealth Care, Dr. Hertz was an early advocate and champion for the use of both telephone and telemedicine modalities to enhance the value of care provided to children. He was an early adopter of telehealth.  He helped to establish the first acute care pediatric telemedicine hubs in collaboration with HealthSpot, Inc. 

Dr. Hertz was a first round winner of the prestigious Centers for Medicare and Medicaid Healthcare Innovation (CMMI) award. This $12.8M grant helped established one of the first pediatric Medicaid accountable care organizations in the country. An independent evaluation found that the program decreased the total cost of care for 70,000 Medicaid recipients by 5.6%. The ACO was an early adopter of such care delivery models as integrated behavioral health, wrap around services for children with medical complexity, and the use of practice facilitators to drive quality improvement. Additionally, Dr. Hertz implemented physician incentive plans that drove quality results. https://news.uhhospitals.org/news-releases/rainbow-care-connection-improves-health-care-for-clevelands-children.htm

Recently, Dr. Hertz was Vice President, Community Women and Children’s Services at University Hospitals Rainbow Babies & Children's Hospital. He developed the infrastructure needed to coordinate the service line and care delivery of 200 general pediatric and OB/GYN providers. He increased volume, market share and the number of providers through recruitment and practice acquisitions.  He integrated disparate data sources to create actionable provider-focused dashboards that improved care delivery.  

Dr. Hertz is American Board of Pediatrics certified and a Fellow of the American Academy of Pediatrics. He is an Assistant Clinical Professor of Pediatrics at Case Western Reserve University School of Medicine and cares for patients at University Hospitals Suburban Pediatrics in Shaker Heights, Ohio. 

HealthSpot, CereVue Medical, and NowVitals have all utilized Dr. Hertz as a Medical Advisor. He also serves as a Medical Advisor for the University of California,  San Francisco (UCSF) Catalyst Program.